Privacy Notice

Introduction

Good Things Foundation understands that you are aware of and care about your own personal privacy interests, and we take that very seriously. This privacy statement describes our practices regarding the collection and use of your personal data and sets out your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies in line with our legal obligations.

How we collect and use (process) your personal information

1. Personal Information you give us:

We collect personal information about individuals using Learn My Way when you sign up. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. The information we collect might include some of the following;

• Name
• Email
• Phone number
• Postal Address
• Job title
• Employment status
• Date of birth/Age group
• Gender
• Ethnic group
• Level of education
• General health information
• Disability/impairment type
• Household composition

2. Cookies:

Our website uses a common internet technology known as cookies to collect some information automatically. The information includes internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our website, including a history of the pages you view. We use this information to help us improve our website to meet our users' needs and experiences. We also use your IP address to help diagnose problems with our server and to administer our Website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

You can set your browser to refuse cookies or delete certain cookies. You can manage some other tracking technologies in the same way that you manage cookies using your browser's preferences. If you do choose to refuse or delete cookies, please note that not all elements of Learn My Way will function as intended. However, your experience on our websites may be affected.

3. Personal information we get from third parties:

From time to time, We receive personal information about individuals from our Community Centres. This happens if a Community Centre signs you up for any of our funded projects to deliver devices or digital skills support through our platforms and programmes.

How we use your personal information

We process your personal information to provide you with our services. We use the information you provide to us in order to improve our products and services for our customers, to learn more about what they need and want from the Good Things Foundation, and to provide evidence of the impact of our work.

Your personal information can only be viewed by authorised personnel in Good Things Foundation and (where relevant) the Community Centre providing you with the support.

When and how we share your information with others

We do not share information about you with other organisations without your explicit consent unless:

• It is a requirement of the funding we receive to provide our services. In such an event, we will explicitly seek your consent at the point of data collection.
• It is necessary to provide you with the services you have requested.
• It will prevent or lessen a serious and imminent threat to somebody's health.
• It is required or authorised by law.

On what basis do we process your personal information

Legitimate interest - We are a social change charity, helping people improve their lives through digital. The personal information we process is to help us meet our charitable objectives.

Consent - Freely given consent from users when signing up on our platform and at any point, we carry out research and evaluation to understand the benefits of our funded projects.

What happens if you don't give us your personal information?

Where you are given the option to share your personal information with us, you can always choose not to do so. If you choose not to provide us with your personal information, you object to our processing of your personal information, or you choose to withdraw any consent that you may have provided to processing, we will respect such requests in accordance with our legal obligations. However, this may mean that you will not be able to make full use of all products and services offered by us.

Transferring personal information outside the UK

We may transfer your personal information outside of the United Kingdom. The countries to which your personal information is transferred may not offer an equivalent level of protection for personal information to the laws of the United Kingdom.

We will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside of the UK, in accordance with applicable data protection and privacy laws. These measures include data transfer agreements implementing standard data protection clauses.

Third-party websites

Our websites may contain links to other websites and use external services to provide functionality for the website. Whilst we make every effort to make sure that external services have acceptable privacy policies, we are not responsible for the privacy practices of other sites and services. You are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website. You should therefore note you click on external links at your own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links.

Data storage and retention

Your personal information is stored on a secure server on our cloud-based database management services engaged by us in the United Kingdom. We will retain your information for the duration of your relationship with us and for a period of time thereafter to allow you to recover accounts if you decide to renew, to analyse the data for our own operational needs and for historical and archival purposes. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact our Legal & Information Security Officer at legal.compliance@goodthingsfoundation.org

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through the use of Our website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. Within Good Things Foundation, we restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

Data Subject Rights

Good Things Foundation is based in Sheffield. We have designated the Legal & Information Security Officer with responsibilities for data protection. If you have any questions or concerns about Our privacy notice or would like to exercise any of your rights under GDPR such as;

• To withdraw your consent to the processing of your information at any time, where we process your personal information based on having your consent;
• To ensure that your data is kept up to date and accurate;
• To request the Good Things Foundation about the processing of your personal information, including to be provided with a copy of your personal information held by Good Things Foundation;
• To request the correction and/or deletion of your personal information, or restrict or object to the processing of your personal information;
• To request to obtain your personal information from the Good Things Foundation and reuse it or have it transferred for your own purposes across different services; and
• To complain to a competent supervisory authority, or to a court of law, if your data protection rights are violated or you have suffered as a result of unlawful processing of your personal information.

Please let us know by emailing us via legal.compliance@goodthingsfoundation.org